I Tried It: Serena & Lily Pacifica Outdoor Sofa
Reviewer: Blake Bakkila, contributor
Model tested: Serena & Lily Pacifica Sofa
The details: Serena & Lily was founded by painter and textile designer Serena Dugan and entrepreneur Lily Kanter in 2003. It started out as a crib bedding business and later became a luxury brand for adult bedding and furniture.
Ordering Process
How much does it cost? Are there payment plans available?
The Pacifica costs $3,998 for the seven-foot-wide version, and $4,398 in the nine-foot-wide version. You can pay over time with Affirm, which allows qualified customers to make monthly payments with no interest for six months, monthly payments with 15% interest for 12 months, or monthly payments with 15% interest for 24 months.
What are the upholstery or customization options? Did you choose any?
There are two “quick ship” upholstery options, Perennials Basketweave White and Perennials Basketweave Chalk, or there are 14 colorways for a made-to-order sofa.
What is the lead time for customization, manufacturing, and delivery?
Serena & Lily provides an estimated delivery date, which is three weeks for a quick ship item and five weeks for a custom upholstery order. For white-glove delivery, Serena & Lily’s shipping partner will contact customers one to two weeks before the expected delivery date to set up an appointment time.
Delivery & Assembly
What was the delivery process like?
White glove delivery made it easy for team members to drop off the sofa in the desired spot in my parents’ home.
What was the assembly process like? How long did it take and how many people?
The sofa arrived in one piece, so no assembly was required. The team simply placed the sofa where my parents wanted it in their backyard.
Is the outdoor sofa suitable for particular decor styles and if so, which?
The cool gray tones coordinated seamlessly with my parents’ breezy coastal aesthetic, and they even coordinated it with two Pacifica Swivel Chairs.
How has the sofa has stood up to changes in weather/seasonal shifts?
Living close to the water in Newport Beach, California, it’s easy for outdoor furniture to wear down due to moisture. This sofa has held up so well after three years, and there are no signs of damage, warping, or fading. My parents use the compatible cover, which has prevented it from getting wet overnight or during a rainstorm.
After delivery
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Photo: Blake Bakkila
