Yardi upgrades its RentCafe Chat IQ platform with proactive notification features that are intended to improve rent collection and lease renewal processes for property managers. The new functionality automatically sends personalized reminders to tenants regarding payment deadlines, upcoming lease expirations, and outstanding balances through email and text messages.

Yardi’s RentCafe Chat IQ platform relies on artificial intelligence for its functionality. The system generates natural-sounding communications while allowing property managers to customize timing, recipient selection, and message tone. These automated interactions are logged within resident records, providing leasing teams with complete communication histories. The tool also responds to tenant inquiries about payments and renewals, with the hope of creating a more streamlined information flow between residents and management staff.

Image Credit: Yardi